Privacy Policy

Data we process

Wincrown Casino processes account, device, session and payment-related information required to run the service for Australian players, including identity data collected during KYC.

Purpose

Data is used for account access, fraud and AML checks, customer support, bonus administration and legal obligations that apply to the Gibraltar-licensed operation serving Australia.

Retention and requests

Records are kept only as long as needed for security, accounting and regulatory duties. Players can ask about stored data through the support channels inside their account.